Performance Measurement for Not-for-Profits

Overview

This video-based CPE course is included in the Not-for-Profit Certificate II Program. It can be purchased individually or as a part of the Not-for-Profit Certificate II - Governance and Assurance track.

Not-for-profits (NFPs) have a double-bottom line - a financial bottom line reflecting a surplus or deficit and a second bottom line that measures achievement of a social impact or mission. A robust performance measurement system captures both dimensions of performance. It reveals a greater desire for accountability and helps communicate the organization's efficiency, effectiveness and ultimately its social impact to constituents and prospective donors. Most importantly, performance measurement improves decision-making and influences strategic planning, budgeting, program management, grant-writing, and benchmarking.

This CPE course offers detail-rich examples and case studies to help you apply proven techniques to measure performance in NFPs.

Note: As of August 1, 2018, course content has been updated to reflect implementation of FASB Accounting Standards Updates (ASUs) effective for most not-for-profit entities for their next financial reporting period, including those related to financial statement presentation (ASU 2016-14) and revenue recognition (ASU 2014-09 and ASU 2018-08).

Highlights

Key Topics

• Mission as a guide to priorities
• Theory of change
• Identifying stakeholders
• Financial efficiency and program effectiveness metrics
• Input-impact model
• Sources of performance data
• Dashboard reporting and benchmarking
• Aligning employee compensation to performance

Prerequisites

Experience working in or with the not-for profit industry

Objectives

Learning Outcomes

• Identify and quantify the program outputs and outcomes that accomplish an NFP's mission
• Differentiate between financial and nonfinancial performance metrics that are relevant to an NFP's stakeholders
• Use a performance measurement system to apply performance measurement techniques