CPE General Information and Policies

CPE Policies

Substitutions, Transfers, No Shows, and Cancellations

Substitutions: A registrant may substitute another member up to the beginning of the first-morning session of the presentation. If a nonmember substitutes for a member, the nonmember will be charged the applicable nonmember fee.

Transfers: A registrant may transfer his/her registration to another presentation. Registrants transferring within 5 days of the presentation date are required to pay a transfer fee of $55. If the transfer is within 3 days of the event, the registrant may also be subject to the cost of food and beverage purchased as a result of the registrant’s commitment to attend said event.

No Shows: No refunds will be granted for cancellations on the day of and/or after the event.

Cancellations:

• Cancellations requested after the EZ Materials have been downloaded will not receive a refund.
• Cancellations requested more than 5 days prior to the course presentation date will receive a full refund unless the EZMaterials have been downloaded. In that case, the fee is non-refundable.
• Cancellations requested within 5 days of the course presentation are non-refundable unless a documented hardship has been submitted and approved. If approved, a $55 cancellation fee will apply. If cancellation is within 3 days of the event, registrant may also be subject to the cost of food and beverage purchased as a result of participant’s commitment to attend said event.
• No refunds will be granted for cancellations on the day of the event or after.

Cancellation of Courses by FICPA

FICPA reserves the right to cancel an event for unforeseen circumstances or for insufficient enrollment. If your event is canceled, we will notify you at least five days in advance of the scheduled date. You have the option to transfer your fee to another event, to keep your funds in Money on Account or to receive a full refund. Please allow 10 business days for refund processing.

Communication Devices

To maintain a comfortable and productive learning environment for participants, unnecessary distractions within the classroom must be avoided. 

Special Accommodations

In accordance with the American Disabilities Act (ADA), the FICPA will try to reasonably accommodate anyone disabled and in need of special services. Please indicate on the registration form if registering by mail, or Internet and someone from the FICPA staff will contact you. If registering by phone, please inform the Member Services representative. Special meals or other requests are handled on-site by the FICPA.

Special Notes

Most meeting rooms vary in temperature throughout the day and generally are cool as rather than warm. Dress casually and comfortably; take a jacket if you tend to chill easily.

Children younger than 16 are not permitted at FICPA CPE events.

Consent to Use Photographs

Attendance at FICPA events constitutes an agreement by the registrant for the use and distribution of the attendee’s image or voice in photographs or video (both now and in the future).

Refund Requests on OnDemand Products

Refunds are granted based on:

• The On-Demand course has been discontinued by the FICPA. 
• The participant is dissatisfied with the program and materials. FICPA will credit towards another course.
• The participant is no longer interested in the course and has not accessed it. No CPE credit is issued.

FICPA Chapter Meetings

Please contact your local chapter for their specific policies or contact Ivelisse Santiago, Chapter Connections Manager, at ivelisse@ficpa.org.

CPE Attendance Verification