CQ Originals: Active Listening

Overview

The communication program for the leader in all of us.

Listen actively

Cultivate your ability to communicate with your team and clients clearly and at the right time through flexible, adaptable learning that fits your schedule.

Learn along with an AI robot to recognize spoken and unspoken cues in a conversation about a common business problem and gain an understanding of listening styles - passive, competitive, selective, and active.

Understand deeply

Harnessing the power of edutainment, reinforce your understanding with analytical interactions that bridge what you see and hear to your new understanding.

Behavioral science connects your intellectual intelligence and your emotions as you engage in active, focused listening throughout the course.

Learn to suspend judgment and listen with intention to understand others' points of view, motivations, thoughts, and expectations.

Think powerfully

Employ your new core skill to unlock additional competency in management, critical thinking, and problem-solving for you and your teams.

Understand how active listening can bridge the communications gap in your organization to maximize efficiency, reduce conflict, retain talent, and increase profits.

Discover your inner leader and harness the power of effective communication through CQ Originals, a learning program owned and produced by BoxMedia.

This course meets CPD requirements for the following organizations: CPA Australia, Chartered Accountants Australia and New Zealand, ASAE: The Center for Association Leadership, International Foundation of Employee Benefit Plans, Bar Standards Board, Institute of Management Consultants (IMCUSA), Association for Supply Chain Management (ASCM), and Chartered Institute of Procurement and Supply (CIPS).

Highlights

Key Topics

• Listening styles
• Leadership skills
• Self-development
• Career progression
• Interpersonal relationship management
• Crisis and conflict management
• Improving productivity

Prerequisites

None

Designed For

Who Will Benefit

• Accounting and finance professionals
• Management accounting professionals
• Leaders and managers
• Non-finance professionals in key departments including sales, digital, HR, and IT

Objectives

Learning Outcomes

• Distinguish between active listening, passive listening, competitive listening, and selective listening