Surgent's Coaching Skills for Managers and Supervisors
Monday, July 08, 2024
Webcast or Webinar, Online
9:00 AM - 12:30PM (opens at 8:30 AM) EST
4Credits
Behavioral
Registration is Open
Members
$139.00 Regular Price
Non-Members
$199.00 Regular Price
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$80.00 Members / $112.00 Non-Members
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Course Type: Webcast
Course Code: 24/SUCKMS69
Level: Basic
Vendor: Surgent
Field of Study: Personnel/HR
Overview:
This one-day course will teach effective skills for coaching and training employees. You'll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team, with the goal of helping them improve morale, productivity and quality. And, you'll learn a five-step approach for giving constructive criticism while managing defensive reactions.Objectives:
- Identify effective coaches and develop coaching strategies to support your team
- Give constructive criticism while managing defensive reactions
Major Topics:
- The definition of “coaching” and the coaching process
- Characteristics of effective coaches
- Coaching strategies to support and assist others as they change ineffective behaviors
- Conducting one-on-one coaching sessions for setting goals and improving performance
Major Topics:
- The definition of “coaching” and the coaching process
- Characteristics of effective coaches
- Coaching strategies to support and assist others as they change ineffective behaviors
- Conducting one-on-one coaching sessions for setting goals and improving performance