Minimizing Workplace Warfare

Wednesday, January 22, 2025
Webcast or Webinar, Online
1:00 PM - 2:03 PM (opens at 12:30PM) EST
1Credits
Technical Business

Registration is Open

Members
$39.00 Regular Price
Non-Members
$59.00 Regular Price

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$20.00 Members / $28.00 Non-Members
Course Type: Webcast
Course Code: 24/AC705008
Level: Basic
Vendor: ACPEN
Field of Study: Personnel/HR

Overview:

This course is designed to equip HR leaders, managers and business owners with the knowledge and skills needed to effectively minimize conflicts in the workplace. Participants will learn about the various sources of workplace conflict, how to identify and address conflicts before they escalate, and how to implement effective conflict resolution strategies. The course will also cover topics such as communication skills, active listening, and conflict management techniques. By the end of the course, leaders will be able to create a more positive and productive work environment, reduce turnover, and promote employee satisfaction.

Objectives:

  • Identify the sources of workplace conflict: By the end of this course, HR leaders will be able to recognize and analyze the various sources of conflict in the workplace, such as personality clashes, miscommunication, power struggles, and organizational changes.
  • Develop effective conflict resolution strategies: HR leaders will be equipped with skills to create effective conflict resolution strategies, including active listening, mediation, negotiation, and collaboration, to address conflicts in the workplace and promote positive outcomes.
  • Foster a positive work environment: By the end of this course, HR leaders will be able to implement effective communication skills, conflict management techniques, and conflict resolution strategies to create a more positive and productive work environment, reduce turnover, and promote employee satisfaction.

Major Topics:

  • Sources of Workplace Conflict
  • Conflict Resolution Strategies
  • Communication Skills and Active Listening
  • Conflict Management Techniques

 

Major Topics:

  • Sources of Workplace Conflict
  • Conflict Resolution Strategies
  • Communication Skills and Active Listening
  • Conflict Management Techniques

 

Designed For:

All business professionals

Prerequisites:

None