Mind the Gap: Embrace Generational Diversity, Maximize Talent
Thursday, June 27, 2024
Webcast or Webinar, Online
9:00 AM - 10:30AM (opens at 8:30 AM) EST
1.5Credits
Behavioral
Registration is Closed
Online registration for this course is now closed. Please contact the Member Service Center at (800) 342-3197 if you wish to inquire about registering.
Members
$94.00 Regular Price
Non-Members
$118.00 Regular Price
Course Type: Webcast
Course Code: 24/AI384713
Level: Basic
Vendor: AICPA CPE Division
Field of Study: Personnel/HR
Overview:
With 5 generations in the workplace, from the Veteran generation to Gen Z, the generation gap is growing wider. And that is a good place to be! Every generation brings different strengths, values, viewpoints, and ideas. Your organization will be stronger and wiser if you learn how to embrace the differences and bring out the best of each generation. This session is designed to provide participants with an in-depth understanding of the events and circumstances that shaped each generation. In addition, we will address the challenges and opportunities presented by generational diversity in the workplace. The course will explore the unique perspectives, values, and work styles of different generations and how these differences can impact workplace dynamics and communication. You will come away with concrete ideas on how to harness the power and strengths of each generation and learn how we can all work better together!Objectives:
- Recall the historical, cultural, and economic factors that have shaped the values and work styles of different generations.
- Identify the strengths and weaknesses of each generation and how these can impact workplace dynamics.
- Apply effective strategies for managing intergenerational conflict and enhancing collaboration across generations.
- Expand your skills in cross-generational communication and understand the role that active listening and empathy play in building effective relationships with colleagues from different generations.