Coaching & Counseling - Performance Management

Saturday, February 22, 2025
Webcast or Webinar, Online
10:00AM - 11:07AM (opens at 9:30 AM) EST
1Credits
Behavioral

Registration is Open

Members
$39.00 Regular Price
Non-Members
$59.00 Regular Price

CPE PowerPass Users

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$20.00 Members / $28.00 Non-Members
Course Type: Webcast
Course Code: 24/AC712878
Level: Intermediate
Vendor: ACPEN
Field of Study: Personnel/HR

Overview:

The tools for managing performance and addressing misconduct are not identical. The failure to point this out to leaders has often resulted in the use of the wrong tool. Reinforcing good performance and securing improvements in performance requires skill in coaching employees, making effective requests, and providing effective feedback   This course provides practical knowledge and scripts for setting, communicating, and enforcing performance expectations, such that personal and employer liability is avoided.

Objectives:

  • How to earn trust, set clear standards, and inspire employees to meet the standards
  • How and when to alert an employee to poor performance.
  • How and when to use an interim, issue-specific performance appraisal. 

Major Topics:

  • Setting and resetting performance expectations.
  • On-the-spot counseling.
  • Addressing erratic performance.
  • Drafting and presenting performance appraisals.

Major Topics:

  • Setting and resetting performance expectations.
  • On-the-spot counseling.
  • Addressing erratic performance.
  • Drafting and presenting performance appraisals.

Designed For:

Managers and supervisors at all levels

Prerequisites:

None