Coaching & Counseling - Performance Management
Thursday, June 12, 2025
Webcast or Webinar, Online
7:00 PM - 8:07 PM (opens at 6:30 PM) EST
1Credits
Behavioral
Registration is Open
Members
$39.00 Regular Price
Non-Members
$59.00 Regular Price
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Course Type: Webcast
Course Code: 25/AC712928
Level: Intermediate
Vendor: ACPEN
Field of Study: Personnel/HR
Overview:
The tools for managing performance and addressing misconduct are not identical. The failure to point this out to leaders has often resulted in the use of the wrong tool. Reinforcing good performance and securing improvements in performance requires skill in coaching employees, making effective requests, and providing effective feedback This course provides practical knowledge and scripts for setting, communicating, and enforcing performance expectations, such that personal and employer liability is avoided.
Objectives:
- How to earn trust, set clear standards, and inspire employees to meet the standards
- How and when to alert an employee to poor performance.
- How and when to use an interim, issue-specific performance appraisal.
Major Topics:
- Setting and resetting performance expectations.
- On-the-spot counseling.
- Addressing erratic performance.
- Drafting and presenting performance appraisals.
Major Topics:
- Setting and resetting performance expectations.
- On-the-spot counseling.
- Addressing erratic performance.
- Drafting and presenting performance appraisals.