Coaching & Counseling - Addressing Misconduct

Wednesday, June 11, 2025
Webcast or Webinar, Online
10:00AM - 11:13AM (opens at 9:30 AM) EST
1Credits
Behavioral

Registration is Open

Members
$39.00 Regular Price
Non-Members
$59.00 Regular Price

CPE PowerPass Users

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$20.00 Members / $28.00 Non-Members
Course Type: Webcast
Course Code: 25/AC714278
Level: Intermediate
Vendor: ACPEN
Field of Study: Personnel/HR

Overview:

The objective of corrective action is to change conduct through teaching.  Corrective action may be sequential, out of order, repetitive, or not appropriate to take at all.  The action selected should reflect the type, frequency, and severity of the misconduct.  Changing conduct through teaching requires effective employee relations skills. This course provides practical knowledge and scripts for handling a wide array of sensitive misconduct situations with good judgment, such that personal and employer liability is avoided.

Objectives:

  • Learn how to select an appropriate response to misconduct.
  • Understand to avoid liability for discrimination when confronting misconduct 
  • Learn how to establish that a subsequent discharge decision was fair.

Major Topics:

  • Insubordination
  • Personality and attitude problems.
  • Generalized disparaging comments
  • Previously unaddressed conduct.
  • Misconduct due to mental condition
  • Corrective action meetings and documentation.
  • Attendance control.

Major Topics:

  • Insubordination
  • Personality and attitude problems.
  • Generalized disparaging comments
  • Previously unaddressed conduct.
  • Misconduct due to mental condition
  • Corrective action meetings and documentation.
  • Attendance control.

Designed For:

Managers and supervisors at all levels

Prerequisites:

None