The Art of Managing Your Email Tone 2024

Wednesday, February 26, 2025
Webcast or Webinar, Online
2:00 PM - 3:00 PM (opens at 1:30 PM) EST
1Credits

Registration is Open

Members
$49.00 Regular Price
Non-Members
$59.00 Regular Price

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$20.00 Members / $28.00 Non-Members
Course Type: Webcast
Course Code: 24/8125104
Level: Overview
Vendor: California CPA Education Foundation
Field of Study: Communications and Marketing

Overview:

When an email goes awry, its tone is often the culprit. When we write short, direct emails, our readers might think we are angry, yet when we write long, flowery messages, people don't read them. We need to find the right tone for every email: professional, friendly, and respectful. If you have received feedback that your emails could be more relaxed, or if readers routinely ignore your emails, sign up for this presentation. This webinar will give you practical tips to manage your email tone so that your readers stay open to your message and you continue to develop positive business relationships.

Objectives:

• Identify the tone of a sample email • Determine an appropriate response to a sample email • Identify three techniques for warming up the tone of an email • Identify three ways to make emails clear and to the point

Major Topics:

• Business communication • Emotional intelligence • Human resources • Practice management

Major Topics:

• Business communication • Emotional intelligence • Human resources • Practice management

Designed For:

CPAs, financial professionals and staff.

Prerequisites:

None