Why Listening is Important: (Hint, You Can SELL MORE)

Printer Friendly
Text Size: A A A A

Online registration for this course is now closed. Please contact the Member Service Center at
(800) 342-3197 if you wish to inquire about registering.

Back New Search


1.0 Credits

In an information-heavy economy, the face of sales has fundamentally changed. In this course we break down four different stages of listening, and how to know how someone is listening to you. Once you know this, you can better communicate to their current level and more rapidly achieve buy-in or realize that a potential client is just not the right fit. Save time and better serve others--it's a winning combination!


*Understand how consumer behavior has changed in the information economy

*Learn the difference between four stages of listening and how it impacts how your clients think

*Navigate conversations more effectively based on understanding how someone is listening to you

Major Topics

*public speaking


*personal development



*business growth


*consumer relations

*customer service

Designed For

Anyone who has to persuade others



Advanced Preparation