Communication Miracles at Work: How To Decrease Conflict and Increase Cooperation - Part 2
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Online registration for this course is now closed. Please contact the Member Service Center at (800) 342-3197 if you wish to inquire about registering.
Following on Part 1 of this course, in Part 2 you will learn advanced ways to solve problems without bruising egos, how to create profound trust quickly, and how to motivate clients and co-workers to do your bidding with a minimal amount of wasted time or hassles. The bottom line will be better client and co-worker relationships, leading to increased enjoyment and productivity at work.
• Create and maintain more business
• Learn the 3 key skills you need to empower others, create trust, and get people on "your side"
• Quickly solve problems with employees and co-workers, and reduce misunderstandings
• Motivate and effectively manage the people in your office so they'll do what you want them to do
• Handle difficult or “lazy” people in a way that quickly gets the results you desire
• Feel confident and at ease with clients, thereby leading to a more fulfilling time at work
Jonathan RobinsonRead more about Jonathan Robinson here
1. Why people behave as they do, and how you can effectively motivate anyone to cooperate with you
• How to judge if your communication is effective in motivating someone
• How to get someone to really hear you
• How to communicate so that someone will happily do what you want
2. How to create trust and get people to like working with you
• The 3 most important keys for getting someone to feel rapport with you
• Why rapport is so important, and how to use it to profit in your work
• How to quickly solve problems with people once you have their rapport
3. How to handle difficult people
• Why some people are difficult to deal with, and what you can do about it
• How you can turn a difficult employee or customer into a powerful asset
• How to easily solve problems with people who are upset at you
4. Secret techniques that super-successful communicators use
• How Ronald Reagan and Bill Clinton are similar, and how you can tap into their "magic abilities"
• The three most important keys all successful communicators use